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AI agents · approve-first

AI agents that run your back office, and ask before they act

WorkBOS puts AI agents on the work most tools ignore: projects, CRM, HR and real accounting. They propose the work; you approve. Every action is audited and reversible, with cost ceilings built in.

Free for up to 5 seats · no card required

Approval slip

Demo, scripted

Chief would like to

Send a friendly reminder to the 3 clients whose invoices are more than 14 days overdue.

Why
It counted the overdue invoices before it said a number.
Touches
3 emails. Nothing is deleted.
Status
Waiting for you. Nothing has been sent.

Fig. 1 · A demo with sample text. No real data is used.

Back-office breadth

Not just marketing automation. Agents work across projects, CRM, HR and double-entry accounting: the operational core of the business.

Governed by design

Approve-first proposals, full audit trail, one-click rollback and per-tenant cost ceilings. Enterprise-safe AI, not an autonomous black box.

White-label

Run the whole platform, agents included, under your own brand and bill your clients directly.

The loop

Propose. Approve. Execute. Audit. Roll back.

A human is always in the loop. Agents do the drafting and the busywork; you stay in control of what actually happens.

  1. 1
    Propose

    An agent drafts the work (a project plan, a client onboarding, outreach, a reconciliation) as a concrete proposal. Nothing is applied yet.

  2. 2
    Approve

    You review the proposed actions and approve, edit, or reject. Agents never act on their own. Approval is the default, not an afterthought.

  3. 3
    Execute

    On approval the agent performs the actions through the same permission-checked paths your team uses. No backdoors, no elevated access.

  4. 4
    Audit

    Every proposal and action is logged with who, what and when, a complete trail across every agent and module, kept in a ledger where each entry is sealed to the one before and nothing can be edited or removed.

  5. 5
    Roll back

    Changed your mind? Reverse an executed action in one click. Mistakes are recoverable by design.

Control

A control tower, not a black box

The newest layer: your agents show their work, prove it before it runs, and learn what you actually want.

Preflight before you approve

The agent replays the action against your live data first and tells you plainly: it will run, or it would fail and why. No more approving something that errors out a second later.

Learns your judgment

Your agents remember what you approve and reject. The queue is ranked by what you usually accept, and the kinds you keep rejecting are muted automatically, opt-in and reversible.

Just say what you want

Type “onboard Acme Corp” or “kick off project Apollo” and the agent turns the sentence into a complete, reviewable plan, the contact, the project, the tasks, the deal, ready to approve.

A ledger nobody can edit

Every proposal, approval and undo, and every change to what agents may do, is recorded once and in order, each entry sealed to the one before. Nothing in WorkBOS can edit or remove an entry. Owners and admins can run “Check the ledger” to re-add every seal and see any entry that no longer matches, and export it as CSV.

Autonomy is earned, and lost

A kind of action is only offered “Auto” after 20 clean runs in a row with nothing of that kind undone in 30 days, and a person has to switch it on. The first time something an agent did on its own is undone, that kind goes back to asking first and owners and admins are told. Anything that cannot be undone, like a text message, always waits for a person.

Learns from what happened next

Chief checks what followed each approval: was the task closed, the invoice paid, the deal won, was it undone. Suggestions that get approved but go nowhere rank lower. Each week it checks itself, and if more suggestions than usual were turned down it writes a plain note on which kinds and what it is changing. When agents repeat the same steps in the same order three or more times, Chief offers to save them as a playbook. It follows a saved playbook but still asks before each change.

Never fires blind

Even hands-off, low-risk automation is preflighted first. If an action would fail, it is held for a human instead of firing into an error.

The team

An agent for every corner of the back office

Each module has its own agent, scoped to what it should touch.

Work & projects

Scaffold a project from a brief, break work into tasks, flag capacity and deadline risk, draft a status brief.

CRM & sales

Onboard a new client end-to-end, draft follow-ups, keep the pipeline tidy, turn a won deal into a delivery plan.

People & HR

Prep onboarding, surface capacity and leave conflicts, draft meeting briefs: the admin around your team, handled.

Accounting & finance

Draft invoices and reconciliations, chase what is overdue, keep the ledger moving: proposed for your approval.

Across everything

A find-work agent scans your workspace and proposes the highest-value next actions across every module.

Trust

AI you can actually trust in production

The guardrails are the product. Every agent runs inside them.

  • Approve-first: agents propose, you decide; nothing auto-applies
  • Complete audit trail of every proposal and action
  • One-click rollback on executed actions
  • Per-tenant cost ceilings so spend can never run away
  • RBAC-scoped: agents respect each role and permission
  • Multi-tenant isolation: one workspace can never touch another
  • Preflight: every action is dry-run against your live data before you approve
  • Agents learn your approve/reject history and mute the noise, opt-in, reversible
  • A tamper-evident ledger: every proposal, approval, undo and change to what agents may do is written once, in order, each entry sealed to the one before, and you can check the seals any time
  • Autonomy is earned and lost: "Auto" is offered for a kind of action only after 20 clean runs in a row, a person turns it on, and the first undo of something it did on its own sends it back to asking first
  • Anything that cannot be undone, such as a text message, always waits for a person
  • Chief learns from what happened after you approved (task closed, invoice paid, deal won) and ranks suggestions that go nowhere lower
  • Health checks every 30 minutes: stuck runs are closed and not charged, failing agents raise an alert with the likely cause and a fix
  • Protection: suggestions outside an agent’s tools, or carrying planted instructions, always wait for a person, and a sudden burst of automatic approvals or spend pauses them until someone looks
  • Goal agents: start an agent for one job with a budget and an end date; it asks before acting and retires itself when either runs out
  • An event can start an agent: ask it to keep an eye on something and it deals with it, instead of sending you another alert
  • Being sent to a job grants nothing new: the same tools you granted, the same autonomy, the same ceilings

The agents are the team. Chief is the one you talk to, and it reads the whole workspace. Curious what an hour of agent work is worth? Estimate your savings.

Questions

Questions, answered

Do the agents act on their own?+

No. Every agent works approve-first: it proposes a set of actions and waits for a human to approve, edit or reject them. This is the core design, governed automation, not an autonomous black box.

Can something other than a person start an agent?+

Yes, and it changes nothing about what the agent is allowed to do. Ask WorkBOS to keep an eye on something, for example anything overdue, and when that turns out to be true it hands the work to the agent that covers that area rather than sending you another alert. The agent is sent with exactly the permissions it already had: the same tools you granted it, the same autonomy level, the same blocked actions, the same dry run and the same cost ceiling. On the default approve-first setting its proposals wait for a person in the approval queue, so this is work being prepared for you, not work happening without you. You are told directly only when the agent could not deal with it.

What happens to a proposal that would not actually work?+

It is rejected before it reaches your queue. Every proposal is dry-run against your live data first. When an agent has been started by something happening rather than by a person, there is nobody sitting there to spot a suggestion that cannot run, so one the dry run says cannot be executed is rejected automatically. It is recorded as rejected rather than deleted, so your queue only ever holds work that can really run, and the record of what was proposed and refused stays intact.

Can an agent earn more freedom over time?+

Only in a small, controlled way. A kind of action is offered “Auto” after 20 clean runs in a row with nothing of that kind undone in the last 30 days, and a person still has to turn it on. If something an agent did on its own is later undone, that kind goes straight back to asking first and owners and admins are told. Money, people, deletions and anything that reaches outside the workspace, or cannot be undone, such as a text message, always wait for a person.

Can I prove the record has not been changed?+

Yes. Every proposal, approval and undo, and every change to what agents may do, is written once and in order, each entry sealed to the one before it. Nothing in WorkBOS can edit or remove an entry. Owners and admins can run “Check the ledger” in Chief under Control, which re-adds every seal and names any entry that no longer matches. History cleared by the two-year clean-up is recorded as cleared, not flagged. The ledger can be exported as CSV with its seals.

What can the agents actually do?+

They draft and, on approval, carry out real back-office work: scaffolding projects, onboarding clients, drafting outreach and invoices, flagging risks, and proposing the best next actions across projects, CRM, HR and accounting.

Is it safe? What about my data?+

Agents act through the same permission-checked paths your team uses and respect role-based access. Every workspace is isolated from every other, every action is audited, and anything executed can be rolled back in one click.

Do I need my own AI provider key?+

The approve-first queue, audit trail, rollback and cost ceilings are built in. Live agent proposals turn on when your workspace connects an AI provider key, so you stay in control of the model and the spend.

Can I resell this under my own brand?+

Yes. WorkBOS is white-label: run the whole platform, agents included, under your own brand and bill your clients directly.

How is this different from GoHighLevel or other tools?+

Most tools automate front-office marketing. WorkBOS puts approve-first AI agents on the back office (projects, CRM, HR and real accounting) in one white-label workspace. That combination is the wedge no single competitor matches.

How do I know an action will actually work before I approve it?+

Every create and update proposal is preflighted: the agent replays it against your live data under your own permissions inside a rolled-back transaction, then shows a clear Verified or Would-fail with the reason. Nothing is written during the check, and the queue can validate everything pending at once, so you approve with confidence, not hope.

Start

Put an agent on your back office today

Start free for up to 5 seats. Bring your own AI provider and let the approve-first agents take the busywork, under your control, on your brand.