Core

CRM & Sales Pipeline

Turn leads into clients - pipeline, leads, forms, sequences and everything in between.

8 lessons1 h 10 min

Lessons

  1. 1.

    The Sales Pipeline: Stages, Deals and Forecasting

    Board and list views, stages, deal value, weighted forecast, win/loss.

    11 min
  2. 2.

    Leads: Capture, Qualify, Convert

    Lead sources, scoring, qualification, converting a lead to a client and a deal.

    10 min
  3. 3.

    Building Lead Capture Forms That Feed Your CRM

    Form builder, fields, hosted vs embedded, routing submissions into the pipeline.

    10 min
  4. 4.

    Clients: The Single Customer Record

    Client profile, contacts, linked projects, invoices, tickets, and history.

    8 min
  5. 5.

    Sequences: Automated Multi-Step Outreach

    Building a sequence, steps and delays, enrolment, replies and exits.

    9 min
  6. 6.

    Surveys and QR Codes for Offline Lead Capture

    Survey builder, QR codes, and where the responses land.

    6 min
  7. 7.

    CRM Reporting: Pipeline Value, Conversion and Velocity

    Reading the CRM dashboards and building the reports that matter.

    8 min
  8. 8.

    Importing Your Existing CRM Data

    Field mapping, dedupe, dry runs, and cleaning up after an import.

    8 min
CRM & Sales Pipeline: module check

30 questions. Pass at 80 percent to complete this module's check.