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By industry · Accounting firms

Every client’s paperwork, deadlines and fees, chased without you doing the chasing.

An accounting practice spends its year waiting on clients: for documents, for signatures, for payment. WorkBOS runs the onboarding pipeline, the month end and tax season checklists, the engagement letter, the client portal and your own invoicing in one workspace, with AI helpers that chase the paperwork politely and never give tax advice.

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Free for up to 5 users. Pro free for 30 days. No card.

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The problem

What usually goes wrong

01

Half the job is chasing clients for documents, and the chasing lives in your sent folder.

02

Every client has different deadlines, and the list of them is a spreadsheet one person maintains.

03

Your own fees go out late because the practice runs on everybody else’s books first.

What you get

What you get, by name

Every capability below is enforced on the server, not a demo screenshot. Anything that needs a paid plan says so on the card rather than leaving you to find out at checkout.

A client pipeline from enquiry to engagement
Stages from new through needs assessment to signed, the services each client needs and their business type as fields, and a quote form for your website.
Engagement letters for signaturePro and up
An accounting services proposal and an engagement letter as templates with merge fields, sent for e-signature with a tamper-evident trail.
Deadlines and repeating checklists
Each client runs as a project, with tasks that repeat monthly for the close, reminders before each deadline, and fiscal year end and filing frequency as fields.
A branded client portalPro and up
Clients see the files, reports and invoices you share, upload the documents you asked for, and approve sign-offs without another email.
Your own books and invoicingPro and up
Invoice your fees with a Pay now button through your own Stripe, and keep the practice’s own double-entry ledger with bank import and reconciliation.
A business phone line with a ready-made call flowPro and up
Buy a local or toll-free number, answer in the browser, and draw where calls go with the drag-and-drop call flow builder. A ready-made flow for accounting firms fills the diagram for you to adjust, and a call, text or voicemail becomes a lead in one click. Calls and texts are charged for what you use.
Approve-first AI agents
Hire ready-made AI agents, give them expert skills, and let them watch for the things you would otherwise keep checking. Every proposal waits for a person by default, runs through the same permission checks a human would hit, and can be rolled back in one click. The full append-only audit log you can read back and export is an Enterprise capability.

Modules

The modules this runs on

Each one has its own page with what it does and, just as plainly, what it does not do.

A day

A day in WorkBOS for accounting firms

Every step below is something the product does today. Anything an agent drafts waits for a person to approve it.

  1. Morning

    The filing deadline tracker has put this week’s client deadlines in front of the team, and Chief’s morning brief lists what is overdue.

  2. Mid-morning

    A prospect fills in the quote form on your website. The lead arrives with the services they need, and they book a discovery call on your booking page.

  3. Afternoon

    The document chaser drafts reminders to the clients still missing bank statements. You approve them in one pass, and two clients upload through the portal.

  4. End of day

    A new client signs the engagement letter, the onboarding coordinator proposes their checklist, and paid fees have already posted to your ledger.

The AI team

AI agents that help accounting firms

Ready-made agents you hire in a click and adjust. Each one proposes; a person approves. They can only do what the approving person could do.

Harriet
Client document chaser

Politely chases clients for the paperwork you are waiting on.

Stefan
Filing deadline tracker

Keeps every client deadline visible and on time.

Adaeze
Bookkeeping categoriser

Sorts transactions into categories and flags oddities for a person to review.

Louis
New client onboarding coordinator

Gets new clients set up with engagement steps and a checklist.

Priscilla
Fee and invoice reminder

Reminds clients about unpaid fees without damaging the relationship.

A ready-made setup

Start from a workspace already shaped for accounting firms

The Business Architect ships a setup for this kind of business: An onboarding pipeline to a signed engagement letter, service and business type fields, partner, senior accountant, bookkeeper and onboarding coordinator roles, month end and tax season reminders, a document request, a quote form and a practice dashboard.

Applying it files one step for an owner or admin to approve, and it only adds what is missing. The Business Architect is being switched on workspace by workspace; until it reaches yours, everything it adds can be set up by hand.

First week

Your first week

  1. 1

    Apply the accounting firm setup from the Business Architect, or set your onboarding stages and service fields by hand.

  2. 2

    Bring three clients in as projects with their month end checklist, and invite each one to the portal.

  3. 3

    Hire the document chaser and approve the first round of polite reminders it drafts.

Start free

Free for up to 5 users. Pro free for 30 days. No card.

Comparisons

What you are probably weighing this against

Each comparison opens by saying where the other product is the better choice, because that is the half of a comparison worth reading.

Logos are trademarks of their owners and are shown to name the product, not to suggest endorsement.

Questions

Questions accounting firms ask

Will the AI give tax advice?

No. Agents in money never give advice or predict outcomes. They chase documents, track deadlines, sort transactions and draft reminders, and every one of those actions waits for a person in your practice to approve it.

Does it prepare or file returns?

No. WorkBOS runs the practice: clients, deadlines, documents, engagement letters, your own fees and your firm’s own books on Pro. Tax preparation and filing stay in the software you use for them today.

Can clients upload their documents?

Yes. A client invited to the portal can upload documents to their own project, you decide per client whether they may, and every upload is malware scanned before anyone can open it. Each client sees only their own project.

Set it up the way accounting firms actually work.

Every new workspace gets Pro free for 30 days, no card. Then keep Pro at $12 per user a month, or carry on free for up to 5 users. Or talk it through first: Tariq takes these calls himself, twenty minutes on video.

Meet the Business Architect

Also worth a look: Finance, Law firms, Consulting firms